![]() | DEVONthink Personal behaves irrationally | ||
There is no software on this planet that has no bugs and if an application behaves irrational there is a good chance that your have just found one. But there also can be another cause: The application package could have become damaged, for example during an update or through a bug in a totally unrelated piece of software on your computer.
If something happens like the following
please try to trash the application package. Then empty your web brower's cache, download the software in question again, and re-install it. In many cases this cures the problem.
If the strange behavior only happens when you deal with one particular document it is likely that the document is damaged, was created in a very old or extremely new file format that is no longer or not yet properly supported, or uses a damaged or malfunctioning Quick Look plugin. Please file a support ticket and attach the document in question, best packaged as a .zip archive, so that we can have a look at it and check if it is a problem in DEVONthink Personal or if it is just the file itself. |