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Phone:
405-601-5288
FAX: 405-445-0796
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Objective
To
acquire a management position that will challenge my
marketing, merchandising, sales, and technical skills
with an aggressive growth company.
Personal
Profile
Self
disciplined and an effective goal oriented leader with
excellent communication skills. Successful in performing
under pressure and in changing environments. Strong
sales, wholesale and retail oriented background. A strong
team builder with a history of successful results. A
proven strategist with excellent market, product
development, merchandising and program development
skills.
I
developed my PC skills to improve my performance in
Marketing. I am computer literate and a Mac expert, but
also use other computer platforms. I have taught classes
for local user groups, and held leadership roles (past
President of three different user groups, current board
member and past President of AppleCore
of Memphis, Inc. (2 terms) and host their support
system).
I do
private consulting as well, and have installed 3
corporate Internet/Intranet web sites and an E-commerce
system.
I
personally operate a Web Server/Bulletin Board System and
have done so for the past 21 years. Try my web server @:
http://www.headgap.com
or see my portal site @: http://www.portalmemphis.com
which generates advertising revenue.
I am
the worldwide distributor and online support for
TeleFinder Web Server/BBS. Try our support system and
online store at: http://tfbbs.com
We also have opened another ecommerce venture at
http://resale.headgap.com
selling CD software collections and used
equipment.
-
Internet news for business. A publication of the Memphis
Daily News. I write articles for the WWW.DOT and had a
regular column called Nunn Such. See my web marketing tip
articles by searching for Nunn or read them now by
clicking on this link.
Work
Experience
OPERATOR HEADGAP
SYSTEMS, Inc. Memphis, TN - - A privately owned
corporation.
Internet
sales of refurbished computer hardware, new and used
accessories, hardware service, and
repair.
Software
support and sales.
Web design & hosting service, marketing services, and
consulting. 3 employees.
Owner -
1998 to Present
- Online
Store is http://resale.headgap.com
- being a small business, many tasks overlap but
largely I merchandise and market our
store.
- Developed
Mac-Battery.com
web site and business.
- A
part of our business consists of design, setup and
hosting of web sites, although we still receive a good
part of our income from providing marketing services.
Our top customers include: Easy
Living Construction,
SummitHomes,
Relocation
Help,
Century
21 River Oaks,
Tab
of Memphis,
Proserve,
Inc.,
International
Association of Administrative
Professionals,
Memphis
Relocation Council,
and XpressFiles.
- We
are now the worldwide distributor (except U.K.) and
support system for TeleFinder Server Software. Try our
online support system and online store
http://tfbbs.com.
I
have written and distributed software used with this
program suite.
- We
operate PortalMemphis.com
- which serves as a local portal on the web,
advertising Memphis' best web sites. This not only
highlights our customer's sites, it has also become a
revenue source from selling advertising. The page
contents are also for sale and makes a great addition
to any Memphis related web site.
Internet
E-Commerce company.
Director of
Web Content (part time) - July 2000 to Sept.
2000
- Merchandised and
built a number of small business e-commerce sites.
- Assisted in web
marketing (site listing).
- Developed associate
advertising program including sales
tracking.
- Harvested and
maintained customer emailing lists.
Large budget
net startup E-Commerce company featuring Home Decor
products.
Director of
Web Content - Sept. 1999 to July 2000
- Lead
in the analysis of organizational needs and goals and
the design and implementation of internal and external
site.
- Coordinated
Web Site production with USWeb/CKS and setup of
backend services with PFSWeb.
- Consulted
with users and project teams to determine requirements
for site and related applications.
- Developed
reporting tools to monitor progress.
- Put
together team to manage the development and design of
multiple sites.
- Worked
with the Merchandising, Marketing, and Information
Technology teams to insure the accuracy and
completeness of content, implement new services, and
provide an outstanding customer service experience.
- Developed
web related customer service policies, procedures and
programs to insure consistent customer service and
satisfaction.
- Managed
updates and changes to site.
- Managed
product photography & video outsourcing with the
intention of moving the majority of the production to
internal resources as business allowed in order to
control quality and speed to market.
- Developed
systems and personnel to build link associations and
programs.
- Maintained
and improved search engine placement and linking.
- Built
and managed mail list programs, newsgroup postings,
etc.
- Participated
in the building of community sites.
- Helped
develop and maintain budgets.
WANG'S
INTERNATIONAL INC. Memphis,
TN
A publicly
traded $175 million dollar International import/export
distributing wholesale company specializing in giftware,
craft, home decor and floral products. Now dba as
Creative Coop (creativecoop.com).
Publications
Manager - 1993 to Sept. 1999
- Provided
the leadership necessary to develop personnel,
programs, and publications during heavy growth
period.
- Responsible
for content of all print materials, including sale
sheets, catalogs, brochures, planograms, and
newsletters in both printed and digital
form.
- Developed
3 corporate web sites including our own internal Web
Server, E-Commerce Site, Mail Server and Intranet.
- Converted
to Desktop Color Catalog Publishing. Moved to digital
photography and stored product images on a server.
Reduced the cost of catalog by 50% from previous
year.
- Catalogs
moved to CD version for select customers and sales
personnel.
- Developed
low cost closeout publications.
- Developed
order advertising insert program.
- Promotions
and Price Maintenance - authorized and produced
materials for all promotions.
- Developed
Sales & Product News Program - consolidated and
improved our communications with sales available
online via our Intranet.
- Automated
FAX promotions.
- Developed
catalog and promotional tracking systems to insure
performance increases.
- Responsible
for budgets, performance tracking & analysis,
etc.
Marketing
Manager - Feb. 1986 to 1993
- Provided
the leadership necessary to develop our marketing
strategies. Hired, trained and created new departments
necessary to maintain our heavy growth.
- Developed
Planogram Systems - automated systems. Moved
photography internally to speed up production. Moved
associated materials to computer.
- Developed
Showroom Merchandising - designed and fixtured our
first showroom. Subsequently opened 4 showrooms
beginning with Charlotte NC, then Atlanta, Dallas, and
Los Angeles.
- Trade
Show Merchandising - Developed sign and promotions
programs for trade shows. Improved sales per line and
substantially increased performance by introducing
promotional assortments.
- Developed
Sales & Product News Program - consolidated sales
communications.
- Responsible
for budgets, performance tracking & analysis,
etc.
USA PET
SUPPLY, Oklahoma City, OK
3rd largest
independant wholesale distributor of pets and pet
supplies in the U.S. with annual sales exceeding $15
million.
Merchandising
Manager - Feb. 1983 to Jan. 1986
- Developed
a successful program for merchandising independent
shop owners.
- Setup
or partially set up 23 new businesses.
- Called
on key accounts (Wal-Mart, TG&Y).
- Developed
corporate program reporting systems & modular
merchandising programs.
- Developed
promotional advertising., CO-OP advertising, &
organized open houses.
TG&Y
REGIONAL OFFICE, Oklahoma City, OK
A 965 variety
store chain with sales of $3 billion
Regional
Hardlines Merchandiser - June 1969 to Jan.
1983
- Worked
closely with 113 Store Managers coordinating
planograms.
- Coordinated
with vendors to improve performance of direct purchase
programs.
- Worked
with District Managers, Supervisors and Store
Managers, in developing remodeling and fixturing
updates.
- New
store merchandising and setup.
- Coordinated
Seasonal Purchasing (consolidated
ordering).
- Provided
regional purchasing opportunities by working with
vendors on promotions.
- Improved
our CO-OP ad program.
- Sales
analysis program to encourage friendly competition
between districts.
Education
- Expert
with TF Server, SSI, SPML & HTML programming,
PageMaker, PhotoShop, Word, Excel, FileMaker Pro,
Homepage, and most telecom software.
- Expert
with use of networks, routers, scanners, storage
media, digital photography, upgrade and repair of
computer hardware.
- TG&Y
MDC Manager Training Program
- Bryant
Vocational Technical - 2 year Tech Degree in
Industrial Chemical Technology
- U.S.
Grant High School 1972, Oklahoma City
References
Available Upon Request
Download
this resume in .doc (Word
Format)
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