Bob Picture

Robert W. Nunn Jr.

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Phone: 405-601-5288
FAX: 405-445-0796

Objective

To acquire a management position that will challenge my marketing, merchandising, sales, and technical skills with an aggressive growth company.


Personal Profile

Self disciplined and an effective goal oriented leader with excellent communication skills. Successful in performing under pressure and in changing environments. Strong sales, wholesale and retail oriented background. A strong team builder with a history of successful results. A proven strategist with excellent market, product development, merchandising and program development skills.

I developed my PC skills to improve my performance in Marketing. I am computer literate and a Mac expert, but also use other computer platforms. I have taught classes for local user groups, and held leadership roles (past President of three different user groups, current board member and past President of AppleCore of Memphis, Inc. (2 terms) and host their support system).

I do private consulting as well, and have installed 3 corporate Internet/Intranet web sites and an E-commerce system.

I personally operate a Web Server/Bulletin Board System and have done so for the past 21 years. Try my web server @: http://www.headgap.com or see my portal site @: http://www.portalmemphis.com which generates advertising revenue.

I am the worldwide distributor and online support for TeleFinder Web Server/BBS. Try our support system and online store at: http://tfbbs.com We also have opened another ecommerce venture at http://resale.headgap.com selling CD software collections and used equipment.

wwwdot - Internet news for business. A publication of the Memphis Daily News. I write articles for the WWW.DOT and had a regular column called Nunn Such. See my web marketing tip articles by searching for Nunn or read them now by clicking on this link.


Work Experience

OPERATOR HEADGAP SYSTEMS, Inc. Memphis, TN - - A privately owned corporation.

Internet sales of refurbished computer hardware, new and used accessories, hardware service, and repair. Software support and sales. Web design & hosting service, marketing services, and consulting. 3 employees.

Owner - 1998 to Present


CraftExpress.com, Memphis, TN

Internet E-Commerce company.

Director of Web Content (part time) - July 2000 to Sept. 2000

  • Merchandised and built a number of small business e-commerce sites.
  • Assisted in web marketing (site listing).
  • Developed associate advertising program including sales tracking.
  • Harvested and maintained customer emailing lists.


ihomedecor.com, Memphis, TN

Large budget net startup E-Commerce company featuring Home Decor products.

Director of Web Content - Sept. 1999 to July 2000

  • Lead in the analysis of organizational needs and goals and the design and implementation of internal and external site.
  • Coordinated Web Site production with USWeb/CKS and setup of backend services with PFSWeb.
  • Consulted with users and project teams to determine requirements for site and related applications.
  • Developed reporting tools to monitor progress.
  • Put together team to manage the development and design of multiple sites.
  • Worked with the Merchandising, Marketing, and Information Technology teams to insure the accuracy and completeness of content, implement new services, and provide an outstanding customer service experience.
  • Developed web related customer service policies, procedures and programs to insure consistent customer service and satisfaction.
  • Managed updates and changes to site.
  • Managed product photography & video outsourcing with the intention of moving the majority of the production to internal resources as business allowed in order to control quality and speed to market.
  • Developed systems and personnel to build link associations and programs.
  • Maintained and improved search engine placement and linking.
  • Built and managed mail list programs, newsgroup postings, etc.
  • Participated in the building of community sites.
  • Helped develop and maintain budgets.


WANG'S INTERNATIONAL INC. Memphis, TN

A publicly traded $175 million dollar International import/export distributing wholesale company specializing in giftware, craft, home decor and floral products. Now dba as Creative Coop (creativecoop.com).

Publications Manager - 1993 to Sept. 1999

  • Provided the leadership necessary to develop personnel, programs, and publications during heavy growth period.
  • Responsible for content of all print materials, including sale sheets, catalogs, brochures, planograms, and newsletters in both printed and digital form.
  • Developed 3 corporate web sites including our own internal Web Server, E-Commerce Site, Mail Server and Intranet.
  • Converted to Desktop Color Catalog Publishing. Moved to digital photography and stored product images on a server. Reduced the cost of catalog by 50% from previous year.
  • Catalogs moved to CD version for select customers and sales personnel.
  • Developed low cost closeout publications.
  • Developed order advertising insert program.
  • Promotions and Price Maintenance - authorized and produced materials for all promotions.
  • Developed Sales & Product News Program - consolidated and improved our communications with sales available online via our Intranet.
  • Automated FAX promotions.
  • Developed catalog and promotional tracking systems to insure performance increases.
  • Responsible for budgets, performance tracking & analysis, etc.

 

Marketing Manager - Feb. 1986 to 1993

  • Provided the leadership necessary to develop our marketing strategies. Hired, trained and created new departments necessary to maintain our heavy growth.
  • Developed Planogram Systems - automated systems. Moved photography internally to speed up production. Moved associated materials to computer.
  • Developed Showroom Merchandising - designed and fixtured our first showroom. Subsequently opened 4 showrooms beginning with Charlotte NC, then Atlanta, Dallas, and Los Angeles.
  • Trade Show Merchandising - Developed sign and promotions programs for trade shows. Improved sales per line and substantially increased performance by introducing promotional assortments.
  • Developed Sales & Product News Program - consolidated sales communications.
  • Responsible for budgets, performance tracking & analysis, etc.


USA PET SUPPLY, Oklahoma City, OK

3rd largest independant wholesale distributor of pets and pet supplies in the U.S. with annual sales exceeding $15 million.

Merchandising Manager - Feb. 1983 to Jan. 1986

  • Developed a successful program for merchandising independent shop owners.
  • Setup or partially set up 23 new businesses.
  • Called on key accounts (Wal-Mart, TG&Y).
  • Developed corporate program reporting systems & modular merchandising programs.
  • Developed promotional advertising., CO-OP advertising, & organized open houses.


TG&Y REGIONAL OFFICE, Oklahoma City, OK

A 965 variety store chain with sales of $3 billion

Regional Hardlines Merchandiser - June 1969 to Jan. 1983

  • Worked closely with 113 Store Managers coordinating planograms.
  • Coordinated with vendors to improve performance of direct purchase programs.
  • Worked with District Managers, Supervisors and Store Managers, in developing remodeling and fixturing updates.
  • New store merchandising and setup.
  • Coordinated Seasonal Purchasing (consolidated ordering).
  • Provided regional purchasing opportunities by working with vendors on promotions.
  • Improved our CO-OP ad program.
  • Sales analysis program to encourage friendly competition between districts.

Education

  • Expert with TF Server, SSI, SPML & HTML programming, PageMaker, PhotoShop, Word, Excel, FileMaker Pro, Homepage, and most telecom software.
  • Expert with use of networks, routers, scanners, storage media, digital photography, upgrade and repair of computer hardware.
  • TG&Y MDC Manager Training Program
  • Bryant Vocational Technical - 2 year Tech Degree in Industrial Chemical Technology
  • U.S. Grant High School 1972, Oklahoma City
References Available Upon Request

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